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Shipping
Our AL-KO Store ships your orders with UPS.
Orders over €50.00 are shipped free of charge.
For orders under €50.00 we charge a flat rate of €4.90.
We process your order within 5 working days. As soon as we pass your order to UPS, you will receive an e-mail from UPS with your tracking number. You can enter this tracking number with UPS on this page and track your package.
We offer a free returns service. Please contact our store service by e-mail and use our cancellation form. If you do not contact our service for a free return, you will have to cover the costs for the return yourself.
Note: Specified times depend on the order’s completion by certain deadlines and will be confirmed after the payment process.